Job Summary:
Assist guests with check-ins, resolve inquiries, and process transactions while ensuring smooth operations at the front desk.

Responsibilities:

• Complete cashier reports, check-in guests, verify reservations, assign rooms, and handle payments.
• Maintain guest logs, resolve guest requests, ensure rates match market codes, and process outlet charges.
• Support management in training, coaching, and motivating staff, while ensuring company policies, safety, and service standards are met.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year.