We are looking for an experienced and passionate F&B Supervisor to join our team. As an F&B Supervisor, you will play a key role in ensuring that our dining experiences meet the highest standards of luxury and excellence. If you have a strong leadership presence, a passion for hospitality, and a commitment to delivering exceptional service, we would love to have you as part of our esteemed team.

Job Summary:

Requirements:

• Proven experience as an F&B Supervisor or in a similar leadership role within a luxury hotel or fine dining setting.
• Strong communication and leadership skills with the ability to inspire and manage a diverse team.
• Excellent organizational and time-management skills.
• A genuine passion for providing outstanding guest service and creating unforgettable dining experiences.
• Knowledge of industry trends, health and safety regulations, and best practices.
• Proficiency with POS systems and related software.

Responsibilities:

• Oversee daily F&B operations to ensure excellent service and guest satisfaction.
• Lead, train, and motivate the team to deliver exceptional dining experiences.
• Manage inventory, orders, and supplies for smooth operations.
• Address guest inquiries and resolve issues promptly and professionally.
• Ensure compliance with health, safety, and cleanliness standards.
• Support promotional strategies to boost guest satisfaction and revenue.
• Assist with achieving departmental goals and financial targets.
• Conduct on-the-job training and track staff progress.
• Ensure new staff complete orientation promptly.
• Help prepare efficient work schedules and provide feedback on performance.
• Lead staff briefings and communicate priorities in the manager’s absence.
• Be attentive to guest needs, fulfill requests, and resolve complaints effectively.

Required Skills:

• Strong communication and leadership skills with the ability to inspire and manage a diverse team.
• Excellent organizational and time-management skills.

Required Education: 

Work Hours: 8 Hours a Day

Experience in Months: 

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.