Job Summary:
We are looking for energetic and detail-oriented Guest Service Experts to enhance the dining experience for our guests. You will handle a variety of tasks, from setting tables and serving food to ensuring seamless communication between the front and back of house, all while providing exceptional service.

Responsibilities:

• Set up tables with proper place settings and ensure the dining area is clean and organized.
• Serve food and beverages to guests in a timely and professional manner.
• Communicate effectively with the kitchen and bar staff to ensure orders are accurate.
• Assist guests with menu selections, offer suggestions, and respond to inquiries.
• Maintain cleanliness of the work areas, including dining tables, serving stations, and supply storage.
• Monitor the dining area to ensure a safe and pleasant environment for guests.
• Assist with clearing tables and resetting them for new guests.
• Perform safety checks and follow health and safety regulations.
• Ensure timely delivery of food and beverages while monitoring guest satisfaction.
• Handle any guest complaints or issues and escalate when necessary.
• Support other team members during busy shifts and perform additional tasks as requested by supervisors.

Requirements:

• High school diploma or G.E.D. equivalent.
• Ability to stand, walk, lift, and carry objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Flexibility to work varying shifts, including weekends and holidays.
• Professional appearance and ability to follow company uniform standards.
• Familiarity with food safety procedures and company policies.
• Ability to multitask, prioritize, and manage time efficiently.
• No supervisory experience required; on-the-job training provided.