F&B Captain – Chinese Restaurant (169227)

at Shangri-La Dubai
Published May 23, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Interact and engage with restaurant guests and maintain high quality service standards Motivate team members and maintain a high level of team spirit (or team cohesiveness) Handle guest complaints effectively and professionally Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.  Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant and bar
Industry Hospitality

Description

Shangri-La Dubai

 

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

 

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

 

 

As F&B Captain, we rely on you to: 

 

  • Interact and engage with restaurant guests and maintain high quality service standards
  • Motivate team members and maintain a high level of team spirit (or team cohesiveness)
  • Handle guest complaints effectively and professionally
  • Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
  • Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
  • Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant and bar

 

We are looking for someone who:

 

  • Has a passion for Food & Beverage
  • Loves interacting with guests
  • Believes in teamwork
  • Communicates with fluency in English (as well as the local language)
  • Preferably has experience working in either a luxury Chinese restaurant or a 5* hotel background
  • A self-starter and a team player
  • Enjoys being challenged
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