F&B Attendant at McGettigan’s Irish Pub – Holiday Inn & Suites Science Park
| Published | August 21, 2024 |
| Location | Dubai, United Arab Emirates |
| Category | Chefs / F&B / Housekeeping / Hospitality |
| Job Type | Full-time |
| Responsibilities | You are responsible for dealing with guests requirements in a courteous, charming and professional sales-oriented manner to both internal and external guests To serve customers promptly by taking correct orders, posting the bill, collecting, serving the orders and settling of bills under the general guidance and direction of the Restaurant Manager To be the main direct guest contact sales person and offer prompt service Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Serves customers according to the set standards, by taking their orders, posting the bills, collecting and serving the order, and bill accordingly Presents bills to guests and ensures settlement of the same Promotes all menu items and promotions Ensures all opening and closing duties are followed according to the checklist Responsible for all service preparation, e.g. polishing of glasses, cutlery and wiping tables Responsible for clearing and arranging the stations Ensures that all menu items are sold at the correct selling price hence ensuring that the planned profitability is secured Performs other duties as may be assigned by your supervisor from time to time Complies with hotel rules and regulations Complies with company grooming and hygiene, and uniform standards Ensures that all guest welcomed, seated and thanked on departure with a smile Accurately and promptly fulfilling guest requests Understands and anticipate guest needs Maintains a high level of knowledge which will enhance the guest experience Demonstrates a service attitude that exceeds expectations Maintains a high level of product and service knowledge about all InterContinental Hotels Group hotels in our region and all F&B activities Ensures compliance with relevant employment laws and hotel or company policies and procedures Performs other duties and projects as assigned |
| Industry | Hospitality |
Description
About the Company:
InterContinental Hotels Group (IHG), a global hospitality company, operates a diverse portfolio of over 6,000 hotels across nearly 100 countries. Founded in 2003 and headquartered in the UK, IHG's brands range from luxury to economy, including InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels. Known for delivering exceptional guest experiences, IHG emphasizes innovation, sustainability, and community engagement through its "True Hospitality for Good" initiative. With a focus on comfort, service, and strategic growth, IHG continues to be a leader in the global hospitality industry.
About us
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
Holiday Inn & Suites Dubai Science Park is looking for an active Food & Beverage Attendant to join their extraordinary team at McGettigan's Irish Pub! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses, the Holiday Inn & Suites at Dubai Science Park includes 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.
Job Summary:
Requirements:
- Should have at least 1 year experience in hospitality industry in 4-5 star hotel
- Should have familiarity about spirits and wines
- Should be fluent in English (speaking, reading and writing)
- Good knowledge about micros operating system
- Good skills in customer service
Responsibilities:
- You are responsible for dealing with guests requirements in a courteous, charming and professional sales-oriented manner to both internal and external guests
- To serve customers promptly by taking correct orders, posting the bill, collecting, serving the orders and settling of bills under the general guidance and direction of the Restaurant Manager
- To be the main direct guest contact sales person and offer prompt service
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
- Serves customers according to the set standards, by taking their orders, posting the bills, collecting and serving the order, and bill accordingly
- Presents bills to guests and ensures settlement of the same
- Promotes all menu items and promotions
- Ensures all opening and closing duties are followed according to the checklist
- Responsible for all service preparation, e.g. polishing of glasses, cutlery and wiping tables
- Responsible for clearing and arranging the stations
- Ensures that all menu items are sold at the correct selling price hence ensuring that the planned profitability is secured
- Performs other duties as may be assigned by your supervisor from time to time
- Complies with hotel rules and regulations
- Complies with company grooming and hygiene, and uniform standards
- Ensures that all guest welcomed, seated and thanked on departure with a smile
- Accurately and promptly fulfilling guest requests
- Understands and anticipate guest needs
- Maintains a high level of knowledge which will enhance the guest experience
- Demonstrates a service attitude that exceeds expectations
- Maintains a high level of product and service knowledge about all InterContinental Hotels Group hotels in our region and all F&B activities
- Ensures compliance with relevant employment laws and hotel or company policies and procedures
- Performs other duties and projects as assigned
Required Skills:
- Good skills in customer service
Required Education:
Work Hours: 8 Hours a Day
Experience in Months: 12
What we offer
We’ll reward all your hard work with competitive salary and benefits.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.