Collections Agent

at Pinnat Group
Location Dubai, United Arab Emirates
Date Posted October 26, 2020
Category Fresh Graduates / Trainees / Interns
Job Type Full-time


Job Summary:     Looking for dedicated Collections Agents for a reputable company in Dubai, United Arab Emirates (UAE).


Job Key Details:               

  • Monitor assigned accounts to identify outstanding debts
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Manage questions or complaints from clients
  • Meet up with customers for their debt obligations
  • Investigate and resolve discrepancies
  • Develop trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert the managers of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable


Job Qualifications and Experience

  • The ideal candidate for Collections Agents must possess relevant qualifications for this role
  • The ideal candidate should have practical experience in the same role
  • Experience in working with targets and tight deadlines
  • Excellent communication and negotiation skills
  • Knowledge of relevant legal requirements is necessary
  • The jobholder should be polite and compassionate without lacking confidence


Application Procedure:                                                                                                

All qualified candidates are encouraged to upload their recently updated CVs


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