General Technician – Dubai

at IHG Hotels & Resorts
Published October 1, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Industry Hospitality

Description

Job Summary:

We are seeking a skilled and reliable Maintenance Technician to ensure the smooth operation of hotel facilities. This role involves performing routine maintenance tasks, identifying and resolving issues, and ensuring a safe, comfortable environment for guests and staff. The Maintenance Technician will collaborate with various departments to maintain high service standards while adhering to safety protocols.

 

Responsibilities:

  • Perform regular inspections and maintenance on hotel facilities, including electrical, plumbing, HVAC systems, and general repairs.
  • Address maintenance requests from guests and staff promptly and efficiently.
  • Ensure compliance with safety regulations and maintain proper documentation of all repair and maintenance activities.
  • Assist in setting up and maintaining hotel functions and events, ensuring equipment is in working order.
  • Troubleshoot issues with equipment and facilities, providing effective solutions to minimize downtime.
  • Maintain the cleanliness and organization of maintenance tools, equipment, and work areas.
  • Collaborate with housekeeping, front office, and other departments to address any facility-related concerns.
  • Provide exceptional customer service when interacting with guests during maintenance activities.
  • Stay up to date on building maintenance procedures and safety protocols.

 

Requirements:

  • High school diploma or equivalent; vocational training or certification in maintenance-related fields preferred.
  • Minimum of 2 years of experience in general maintenance or facilities management, preferably within the hospitality industry.
  • Proficient in electrical, plumbing, HVAC systems, and general building maintenance procedures.
  • Strong troubleshooting and problem-solving skills with attention to detail.
  • Ability to lift heavy objects and perform physically demanding tasks.
  • Excellent communication skills and the ability to work both independently and as part of a team.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Certification in maintenance or related fields (e.g., EPA, OSHA) is an asset.
  • Familiarity with hotel operations and guest services is a plus.
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