Club Concierge (170125) at Shangri-La Dubai
| Published | September 18, 2024 |
| Location | Dubai, United Arab Emirates |
| Category | Chefs / F&B / Housekeeping / Hospitality |
| Job Type | Full-time |
| Responsibilities | Manage reception and oversee food and beverage operations. Deliver personalized guest service. Create memorable experiences in the Horizon Club. Engage with guests and improve service based on feedback. Assist with any issues or concerns. |
| Industry | Hospitality |
Description
About the Company:
Shangri-La Hotels and Resorts, founded in 1971 by Robert Kuok, is a premier luxury hospitality brand known for its exceptional service and elegant accommodations. With over 100 properties worldwide, the brand blends local cultural elements with contemporary luxury, emphasizing sustainability and personalized experiences. Signature features include award-winning dining and CHI, The Spa, which offers holistic wellness inspired by Asian traditions.
Job Summary: The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
Requirements:
- Takes pride in being a hotelier
- Loves interacting with guests and customers
- Is a self-starter and a team player
- Communicates with fluency in English (and local language)
- Loves being creative with an eye for detail
- Enjoys crafting best-fit solutions for the guests
- Has no fear of new challenge
Responsibilities:
- Manage reception and oversee food and beverage operations.
- Deliver personalized guest service.
- Create memorable experiences in the Horizon Club.
- Engage with guests and improve service based on feedback.
- Assist with any issues or concerns.
Required Skills:
Required Education:
Work Hours: 8 Hours a Day
Experience in Months: 24