About the Company:

Hilton Hotels & Resorts, founded by Conrad Hilton in 1919, is a flagship brand of Hilton Worldwide and a pioneer in the global hospitality industry. With over 6,500 properties across 119 countries, Hilton offers a wide range of accommodations from luxury to mid-scale options. The brand is synonymous with innovation, having introduced significant industry firsts such as the air-conditioned hotel, the computerized reservation system, and the concept of airport hotels. Hilton is known for its commitment to exceptional guest experiences, sustainability, and community service, encapsulated in their "Travel with Purpose" initiative. Through a blend of timeless elegance and modern convenience, Hilton Hotels continues to set the standard for hospitality excellence worldwide.

Job Summary:

As a Cigar Sommelier at Waldorf Astoria Dubai International Financial Centre, you are responsible to ensure that the cigar list is up to date at all times with correct vintages. Able to pair and suggest cigars/wines/spirits that will complement the menu items to deliver an excellent Guest and Member experience.

Requirements:

A Cigar Sommelier at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience and qualifications as Sommelier
• Very good knowledge of Cigars
• Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment and under pressure remaining calm, professional, efficient, detail-oriented, attentive and patient.
• Active listening and effective communication skills.
• Team spirit and the right attitude.
• Fluent written and oral communication in English.

Responsibilities:

• Have a thorough knowledge of the Cigar, Food and Beverage menu that is served in the Cigar lounge and all Waldorf Astoria DIFC venues.
• Create and develop a PAR stock based on sustainable cigar program and guest preferences building a cigar aficionado database
• Create a relationship with suppliers (cigars/beverage) to create theme nights & promotions based on cigars.
• Assist in maintaining and improving the Cigar lounge standards of service in selling and serving the Cigars.
• Ensure the cigar list is up to date at all times with correct vintages. Able to pair and suggest cigars/wines/spirits that will complement the menu items.
• Assist guests with their cigar selection and upsell with wines/spirits.
• To actively train staff in cigar knowledge, upselling and pairing.
• Pass information which is beneficial to the team so that the ‘Guest Profile’ can be maintained in relation to favourite wines/spirits and cigar vintages.

Required Skills:

• Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment and under pressure remaining calm, professional, efficient, detail-oriented, attentive and patient.
• Active listening and effective communication skills.

Required Education: B

Work Hours: 8 Hours a Day

Experience in Months: