Job Summary:
We are seeking dynamic and experienced individuals to join our team for the opening of Carbone, an Italian-American restaurant at Atlantis, The Royal. Successful candidates will be responsible for delivering exceptional food and beverage service, ensuring a memorable dining experience, and contributing to the overall success of the restaurant.

Responsibilities:

• Greet and seat guests, ensuring a warm and professional welcome.
• Take accurate food and beverage orders, provide menu recommendations, and communicate special requests to the kitchen.
• Maintain a deep understanding of the menu, including Italian-American cuisine, and make suggestions based on guest preferences.
• Provide impeccable table service, ensuring food is served in a timely and accurate manner.
• Handle guest complaints and special requests promptly and professionally, ensuring guest satisfaction.
• Ensure the cleanliness and organization of workstations, dining areas, and bar spaces.
• Monitor guest satisfaction and respond to inquiries about menu items and beverage pairings.
• Train and mentor junior staff, fostering a collaborative and professional work environment.
• Manage guest reservations, table assignments, and waitlists to optimize seating capacity and turnover.
• Assist in maintaining stock levels, conducting inventory checks, and ensuring proper handling of food and beverages.
• Follow all safety and hygiene regulations in compliance with local laws and company policies.
• Support promotional events and seasonal menu changes, providing a seamless guest experience.
• Collaborate with chefs, sommeliers, and bartenders to enhance the overall dining experience.

Requirements:

• Proven experience in food and beverage roles, especially in high-volume or fine-dining environments.
• Knowledge of Italian-American cuisine and premium beverage offerings, with the ability to recommend pairings.
• Excellent communication and interpersonal skills, with the ability to engage and manage diverse clientele.
• Strong organizational and multitasking abilities, working efficiently in a fast-paced environment.
• Ability to handle high-pressure situations while maintaining professionalism and composure.
• Team player with leadership qualities, capable of mentoring and training junior staff.
• Familiarity with POS systems, reservation management, and inventory tracking.

Level of Education:
High school diploma or equivalent; hospitality-related certifications or training preferred.

Work Hours:
Full-time, flexible schedule including nights, weekends, and holidays, based on operational requirements.

Experience in Months:
Minimum 24 months (2 years) of experience in a similar role within a high-volume, luxury, or Italian-American restaurant.