About the Company:

Rotana Hotels, founded in 1992 in Abu Dhabi, has rapidly grown into one of the leading hospitality brands in the Middle East, Africa, Eastern Europe, and Turkey. With over 100 properties under its management, Rotana offers a diverse portfolio that includes luxury hotels, serviced apartments, and budget-friendly options. The brand is known for its commitment to delivering genuine Arabian hospitality, blending contemporary comforts with regional charm. Rotana properties are designed to cater to both business and leisure travelers, featuring state-of-the-art facilities, exceptional dining options, and comprehensive wellness services. With a focus on quality, innovation, and sustainability, Rotana Hotels continues to expand its footprint, providing memorable experiences for guests worldwide.

Job Summary: We are currently looking for  dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience

Requirements:

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork

Responsibilities:

• Perform all tasks to serve food and beverages as per hotel standards.
• Gain thorough knowledge of the menu to assist and advise guests.
• Maintain good customer relations, addressing complaints and queries.
• Ensure the outlet is prepared for service and oversee smooth operations.
• Supervise the service team, ensuring duties meet standards.
• Provide adequate training to colleagues for their roles.
• Organize and manage supplies, keeping accurate beverage stock records.
• Minimize wastage, breakage, and spoilage.
• Use upselling techniques to exceed guest expectations and boost revenue.

Required Skills:

Required Education: Diploma / Bachelor's Degree 

Work Hours: 8 Hours a Day

Experience in Months: 24