Business Governance Specialist (CTO)

at Alshaya Group
Location Dubai, United Arab Emirates
Date Posted August 17, 2021
Category Information Technology / Telecoms
Job Type Full-time


Business Governance Specialist (CTO) - IT - UAE

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Job no: 3392776

Location: UAE

Dubai Head Office




Alshaya IT is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions.  The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.


The Role:


A Business Governance Specialist’s primary role is to support the Planning, Buying and Merchandising teams by governing and guiding the use of various systems through consistent review of solutions, defining calculations, methodologies and data requirements Manage the administration of buying and merchandising facing solutions coming out from Phoenix projects, which includes:


Executing transnational tasks to support buyers and merchandisers

Become a product owner / custodian in supporting the Buying and Merchandising teams.

Ideal background:


Merchandising/planning roles in Retail

Commercial Finance roles or Central planning in Retail

Demand Planners in retail

Data managers or stewards in a retail environment but must have commercial skill set

IT – but from a functionality facing role rather than technical e.g. Enterprise solutions type role in Alshaya – commercialize is key



Responsible to perform system housekeeping activities across Phoenix solutions.

Perform Business Governance tasks in JDA an Oracle RMS.

Plan, execute and maintain system attributes and creation of rules to help the brand.

Evaluate the statistical forecast and fine tune models if there are ant exceptions and participate with brand Demand planning.

Perform generate demand Black Box (BB), manage and resolve exceptions.

Possess commercial awareness, understanding of the retail business and commercial focus

Possess a good understanding of retail math concepts with strong analytical and numerical skills to review budgets and report sales figures to the brand leadership

About Us:

Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.


Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.


Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.


Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

Application close: 10 Sep 2021 Arabian Standard Time

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