Bellman (12967) at SIRO One Za’abeel
| Published | September 10, 2024 |
| Location | Dubai, United Arab Emirates |
| Category | Chefs / F&B / Housekeeping / Hospitality |
| Job Type | Full-time |
| Responsibilities | We are seeking a highly motivated Bar Manager to lead the team in delivering an exceptional guest experience. You will oversee bar operations, including staff training, motivation, and retention, as well as managing food and beverage costs, labor, P&L, staffing, safety, and hygiene. All tasks must align with company policies, procedures, and brand standards. |
| Industry | Hospitality |
Description
About the Company:
Kerzner International, a global leader in luxury hospitality, is renowned for its iconic resorts and innovative guest experiences. Founded by South African entrepreneur Sol Kerzner in 1994, the company operates under distinguished brands such as Atlantis, One&Only Resorts, and Mazagan Beach & Golf Resort. Known for their breathtaking locations and exceptional service, Kerzner properties combine opulence with a deep respect for local cultures and environments. Atlantis resorts are famous for their expansive water parks and marine habitats, while One&Only offers ultra-luxurious, intimate retreats. With a commitment to excellence, sustainability, and community engagement, Kerzner International continues to redefine luxury travel and create unforgettable experiences for its guests.
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job Summary: The Lobby Ambassador acts as a brand ambassador, greeting guests and providing a warm welcome. You will ensure an exceptional service for all guests who visit the hotel’s lobby, proactively anticipating their needs and providing assistance as required.
Requirements:
Ideally, you will have a minimum of 1 year of experience in guest relations or a similar role in a luxury hotel. You are expected to have an excellent service attitude, sense of urgency, be organized, diligent, dynamic, always presentable and work well under pressure. You should possess customer service-oriented skills and developed emotional intelligence. Knowledge of additional language such as Arabic, French, Spanish, Russian, German or Mandarin would be advantageous.
Responsibilities:
The Lobby Ambassador greets guests, offering a warm welcome and ensuring exceptional service. You will anticipate guest needs and provide assistance to enhance their experience in the hotel lobby.
Required Skills:
You should possess customer service-oriented skills and developed emotional intelligence.
Required Education: Bachelor's Degree
Work Hours: 8 Hours a Day
Experience in Months: 12
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.