Job Summary:
We are looking for a skilled and personable Bartender to join our Drift F&B team at One&Only Royal Mirage Hotel in Dubai. The Bartender will be responsible for crafting high-quality beverages, providing exceptional guest service, and maintaining the bar's standards of operation. This role requires flexibility, creativity, and the ability to work in a fast-paced, luxury environment.

Responsibilities:

• Prepare and serve a wide range of alcoholic and non-alcoholic beverages to guests, ensuring consistency and presentation standards are met.
• Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
• Manage inventory, restock supplies, and monitor usage to prevent wastage.
• Interact with guests, taking orders and offering recommendations based on menu knowledge and guest preferences.
• Collaborate with the F&B team to create new cocktails and drink offerings for special events and promotions.
• Handle customer complaints or issues with professionalism and escalate matters to the Head Bartender when necessary.
• Ensure that all beverages are served within the set timeframes and adhere to the resort’s high standards of hospitality.
• Assist in training junior bar staff and ensure that all team members follow the bar’s operating procedures.
• Participate in regular team meetings, offering feedback and suggestions for improving service and efficiency.
• Comply with all licensing regulations and ensure responsible service of alcohol.

Requirements:

• A minimum of 1-2 years’ experience in a similar role within a luxury hotel or high-end hospitality environment.
• Strong knowledge of mixology, cocktails, wine, and spirits.
• Excellent verbal communication skills in English; additional languages are a plus.
• Strong attention to detail with the ability to multitask in a fast-paced environment.
• Ability to work under pressure while maintaining a positive and professional attitude.
• High level of personal grooming and presentation standards.
• Knowledge of inventory management and cost control practices.
• A passion for delivering high-quality guest service and enhancing the overall guest experience.

Level of Education:
High school diploma or equivalent. Certification in bartending or hospitality management is preferred.

Work Hours:
Full-time with flexibility, including evenings, weekends, and public holidays.

Experience in Months:
A minimum of 12 to 24 months of experience in a similar role.