Job Summary:
The Bartender is responsible for delivering exceptional service to guests by preparing and serving beverages, maintaining a clean and organized bar area, and ensuring that all interactions align with brand standards for hospitality.

Responsibilities:

• Prepare and serve a wide variety of beverages, including cocktails, wine, beer, and soft drinks, in a timely and accurate manner.
• Take and process guest food and beverage orders, ensuring all customer requests are fulfilled efficiently.
• Maintain knowledge of menu items, including any changes or promotions, to assist guests with their selections.
• Ensure the cleanliness and organization of the bar, including equipment, tools, and service areas.
• Handle customer payments, ensuring accurate billing and processing of transactions.
• Engage with guests, answering queries and providing recommendations in a polite, professional manner.
• Assist with the setup and breakdown of the bar and dining areas as needed.
• Ensure compliance with all health, safety, and hygiene regulations.
• Uphold brand standards in all aspects of service, presentation, and guest interaction.
• Support other staff members during busy periods or events, helping with deliveries and guest service as required.

Requirements:

• Ability to craft and serve a variety of beverages, including classic cocktails.
• Excellent customer service skills, with a strong ability to engage guests and address their needs.
• Strong understanding of menu items, including ingredients, allergens, and pairing suggestions.
• Knowledge of food safety, health, and hygiene regulations.
• Ability to work well under pressure and multitask during busy service hours.
• Exceptional personal presentation and communication skills.
• Flexible with working hours, including weekends, evenings, and public holidays.

Level of Education:

• High school diploma or equivalent.

Work Hours:

• Full-time, with shift flexibility, including weekends and public holidays.

Experience in Months:

• Minimum of 12 months of experience in a bar or cocktail environment.