Job Summary:
The Mixologist is responsible for managing the bar service, ensuring a high-quality, efficient beverage experience for guests while adhering to all licensing and safety regulations. This role requires a strong focus on guest satisfaction, team leadership, and revenue growth.

Responsibilities:

• Oversee daily bar operations, ensuring high-quality and efficient service.
• Ensure that guest service standards are consistently met, evaluated, and improved.
• Set up the bar area according to predetermined standards and ensure cleanliness and organization.
• Comply with and enforce licensing regulations related to the service of alcoholic beverages.
• Train bar staff on beverage preparation, presentation, and service techniques.
• Maintain in-depth knowledge of all beverages served and ensure team members possess this knowledge.
• Enforce health and safety, and fire regulations, and ensure all team members are properly trained.
• Ensure all bar staff adhere to uniform standards and present themselves professionally.
• Handle staff shortages and report absences according to company procedures.
• Maximize revenue through upselling, customer service training, and motivational techniques.
• Complete administrative tasks related to staffing, scheduling, and stock management.
• Handle guest inquiries and complaints, ensuring quick and effective resolutions.
• Monitor bar stock levels and assist in inventory management and ordering supplies.

Requirements:

• Strong leadership and interpersonal skills with the ability to manage and motivate a team.
• Excellent communication skills and a warm, guest-focused personality.
• Ability to maintain composure under pressure and work in a fast-paced environment.
• Knowledge of beverages, mixology techniques, and bar operations.
• Ability to comply with health and safety regulations and conduct team training sessions.
• Flexibility to handle various situations, including staff shortages and guest complaints.
• Strong organizational skills with the ability to manage multiple tasks.

Level of Education:

• High school diploma or equivalent. Additional certifications in hospitality or mixology are preferred.

Work Hours:

• Full-time, flexible schedule including evenings, weekends, and holidays.

Experience in Months:

• Minimum of 24 months (2 years) experience in a bar supervisory role or mixologist position.