Responsibilities |
Identify and meet guests’ needs, provide appropriate bar services, and assist guests in recommendations, upselling where appropriate to provide knowledgeable and bespoke service Serve beverages according to defined standards and measures (according to local license agreements) Mix ingredients to prepare cocktails and other drinks according to beverage recipes. Ensure all drinks transactions are processed, registered, and settled. Setup the bar appropriately, ensuring the visuals and merchandise are placed appropriately. Undertake opening, closing & cleaning tasks as detailed on checklists Coordinate with stewards to ensure equipment and bar area are always kept hygienically clean and tidy and sufficient glassware is available. Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area Adopt a responsible attitude towards serving of alcoholic beverages, to ensure safe consumption in line with group policy and regulatory requirements Develop and maintain positive working relationships with others; support team to reach common goals. Handle guests' inquiries in a courteous and efficient manner and report guest complaints or problems to the head of bars if no immediate solution can be found. Perform related tasks and duties as assigned and deemed responsible by management. Ensure adherence to departmental policies, processes, F&B standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellenc Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls. Work closely to the head of bars on the development of different cocktails and drinks based on the business requirements |