Job Summary:
The Maintenance Coordinator is responsible for ensuring that all maintenance operations run smoothly and efficiently within the hotel. This role involves coordinating maintenance requests across departments, managing purchase orders, and ensuring compliance with safety standards to enhance the guest experience.

Responsibilities:

• Respond to maintenance requests from various departments via telecommunications devices, ensuring timely resolution of issues.
• Coordinate and schedule maintenance work with other departments, particularly during major system shutdowns or repairs.
• Put rooms needing maintenance out of order and ensure they are promptly serviced to minimize guest inconvenience.
• Maintain and log purchase orders, ensuring all documentation is accurate and filed appropriately upon payment.
• Monitor inventory of maintenance supplies and equipment, placing orders as needed to ensure availability.
• Conduct regular inspections of tools, equipment, and machinery to ensure they are functioning properly and safely.
• Prepare reports on maintenance activities, including costs, timelines, and resource allocation.
• Ensure all safety protocols are followed, reporting any hazards, accidents, or injuries immediately.
• Provide excellent customer service by welcoming guests and addressing any maintenance-related inquiries or concerns.
• Collaborate with other departments to develop and implement preventive maintenance schedules.
• Train and mentor new maintenance staff on procedures and safety practices.
• Assist with routine maintenance tasks, including basic repairs and preventive measures, as needed.
• Perform other reasonable job duties as requested by Supervisors.

Requirements:

• High school diploma or G.E.D. equivalent; technical certification or degree in a related field is a plus.
• Minimum of 2 years of related work experience in maintenance or facilities management, preferably in the hospitality industry.
• Strong understanding of building systems, equipment, and general maintenance practices.
• Proficient in using maintenance management software and point-of-sale systems.
• Excellent organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Strong communication skills, both written and verbal, with a focus on professional etiquette.
• Ability to work independently and collaboratively, demonstrating strong problem-solving skills.
• Physical ability to lift, carry, push, or pull objects weighing up to 50 pounds, and to perform manual labor as needed.
• Knowledge of safety regulations and practices, with a commitment to maintaining a safe working environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays, as required.
• Valid driver’s license may be required for transportation of materials or equipment.