Job Summary:

Assist in managing daily restaurant and bar operations, ensuring guest satisfaction, staff training, and adherence to budget and standards.

Responsibilities:

• Assist with menu planning, maintain sanitation standards, and supervise restaurant, bar, and room service operations.
• Ensure guest and associate satisfaction while maintaining the operating budget.
• Supervise and mentor staff, ensuring work tasks are completed on time and meet quality standards.
• Train staff on core values, responsibilities, and service aspects, and motivate them to perform at their best.
• Coordinate with other departments for efficient operations and assist management in setting goals and performance expectations.
• Ensure proper maintenance of equipment, handle guest complaints, and manage inventory and purchase orders.
• Oversee daily reports, staff scheduling, and ensure completion of checklists and online training.

Requirements:

• Education: High school diploma or GED; 4 years of experience in food and beverage, culinary, or related field; or a 2-year degree in Food Service Management, Hospitality, Business Administration, or related major with 2 years of experience.
• Experience: Minimum 2 years of experience in a similar role within a five-star hotel.
• Skills: Strong leadership, communication, and coordination abilities.