Assistant Outlet Manager – Specialty Outlet

at Accor
Location Dubai, United Arab Emirates
Date Posted August 18, 2021
Category Other
Job Type Full-time


Assistant Outlet Manager - Specialty Outlet


Location Dubai, United Arab Emirates

Category Food & Beverage

Welcoming and taking care of others is part of our Group's DNA. In an unprecedented context of sanitary crisis, Accor has taken proactive measures to ensure the safety and well-being of its employees, candidates, clients and partners, including with the creation of the ALL Heartist® Fund devoted to help Group employees and individual partners affected by Covid-19. Accor has also launched the ALLSAFE Cleanliness & Prevention label in our hotels, incorporating some of the most stringent cleaning standards & operational protocols in the world of hospitality. We will get through this together by showing solidarity and humanity. #AccorCares #AllHeartist #HEART4ALL



This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it’s a state of mind.




Hyde Hotels, Resorts & Residences, part of the world-leading Accor group; today announced the first Hyde hotel outside of the United States, Hyde Dubai Business Bay, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade.


Hyde Hotel Dubai Business Bay, a five-star hotel, is set to open in Q4 2021. The 276-rooms, all with balconies, will be a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa – the tallest building in the world.


Hyde Hotel Dubai will feature three incredible culinary experiences including the Mediterranean concept, Cleo Mediterráneo, contemporary Japanese from Katsuya, hand-crafted burgers from Hudson Tavern. Also on the property will be The Perq, a coffee concept, a lobby lounge, and Hyde pool & lounge as well as a spa, male/female salon, fitness center, a swimming pool and retail area. The hotel’s public areas, guestrooms and Cleo will be designed by Ciarmoli Queda Studio. Katsuya, Hudson Tavern and Hyde pool and lounge to be designed by Tristan Plessis Studio.




To manage the overall operation of the restaurant, following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.




Motivate, discipline, direct and supervise the work of all employees in the restaurant

Develop and maintain training programs to ensure a high degree of staff professionalism

Manage day-to-day operations of the restaurant

Handle complaints and make effective service recovery

Ensure standards are being followed in accordance with F&B policies and procedures

Ensure all employees have full product knowledge

Regularly inspect food & beverage quality

Follow established and proper Accounting procedures

Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly

Conduct daily roll plays and ensure employees adhere to grooming standards

Develop maintenance schedules

Liaise with stewarding on inventory and breakage control

Maintain daily log book maintaining clear and concise information on the operations.

Establish guest database with preference records of regular guests

Schedule employees to maintain Hotel’s service standards within budgeted labour costs

Assign responsibilities to subordinates and conduct regular performance checks

Implement weekly cleaning schedules for operating equipment

Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department

Control stock of all equipment in the restaurant

Constantly monitor staff's appearance, attitude and degree of professionalism



Excellent reading, written and oral proficiency in English

Experienced in all aspects of restaurant service

Must be well-presented and professionally groomed at all times

Excellent leader and trainer with strong motivational skills

Strong interpersonal skills and attention to detail

High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination

Proven organizational skills, able to set and meet deadlines with quality results



Degree in Hotel Restaurant Management or equivalent



Minimum 2 - 3 years Hotel experience


Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit






Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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