Job Summary:
We are seeking an experienced Assistant Manager of Housekeeping to join the team at Atlantis, The Palm, Dubai. In this role, you will assist in managing daily housekeeping operations, ensuring high standards of cleanliness, and delivering exceptional guest experiences. You will play a key role in ensuring compliance with health and safety procedures, managing staff assignments, and upholding the highest service standards in line with our luxury brand.

Responsibilities:

• Assist in overseeing all housekeeping operations, including room cleaning, public areas, and laundry services.
• Ensure adherence to health and safety regulations, as well as FORBES service standards.
• Manage and delegate daily assignments to the housekeeping team, ensuring timely completion.
• Maintain detailed reports on check-outs, stay-overs, and room status, ensuring accuracy in daily operations.
• Train, mentor, and motivate housekeeping staff to deliver exceptional service and maintain a high standard of cleanliness.
• Collaborate with the maintenance and front desk teams to address guest concerns and ensure seamless service delivery.
• Monitor inventory levels of housekeeping supplies and equipment, ensuring adequate stock is available.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and report any issues for prompt resolution.
• Assist in budget management, controlling labor costs and optimizing resource usage.
• Support the Housekeeping Manager in implementing strategies to enhance guest satisfaction and achieve operational goals.

Requirements:

• Proven experience in a housekeeping management role, preferably within a luxury property.
• Strong organizational and time management skills, with the ability to handle multiple tasks efficiently.
• Excellent leadership and communication skills, with the ability to mentor and inspire a diverse team.
• Knowledge of housekeeping procedures, health and safety standards, and hospitality best practices.
• Ability to adapt to a fast-paced environment and maintain high service standards under pressure.
• Attention to detail and a commitment to delivering an exceptional guest experience.

Level of Education:
Bachelor's degree in Hospitality Management or a related field is preferred.

Work Hours:
Full-time, with flexibility to work nights, weekends, and holidays as required.

Experience in Months:
A minimum of 48 months in a similar role within a luxury hospitality setting.