|Location||Sharjah, United Arab Emirates|
|Date Posted||April 7, 2021|
Assistant L&D Manager
Novotel Sharjah Expo Centre
Location Sharjah, United Arab Emirates
Category Talent & Culture
Welcoming and taking care of others is part of our Group's DNA. In an unprecedented context of sanitary crisis, Accor has taken proactive measures to ensure the safety and well-being of its employees, candidates, clients and partners, including with the creation of the ALL Heartist® Fund devoted to help Group employees and individual partners affected by Covid-19. Accor has also launched the ALLSAFE Cleanliness & Prevention label in our hotels, incorporating some of the most stringent cleaning standards & operational protocols in the world of hospitality. We will get through this together by showing solidarity and humanity. #AccorCares #AllHeartist #HEART4ALL
Assistant Learning & Development Manager
Develop and administers training programs for heartists. Able to assess training and development needs for the hotel. Helps individual and groups develop skills and knowledge. Creating training manuals, presents in-person training sessions.
What is in it for you:
Opportunity to work with multinational colleague
Be part of global community in hospitality industry
The opportunity to develop your career and grow with endless opportunities.
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Your experience and skills include:
Guest focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English; additional languages are a plus
Your team and working environment:
Novotel Sharjah Expo Center enjoys an excellent location, just off Dubai border, with only 15 minutes’ drive from Dubai International Airport, 20 minutes from Sharjah International Airport and just a few minutes' drive from all the leisure locations.
We have an excellent team with diverse background, education and skills making it a comfortable working environment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/