Assistant Laundry Manager – SOFITEL AL HAMRA RAS AL KHAIMAH

at Accor
Published November 16, 2023
Location Ras al Khaimah, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  


Job Description

  • To oversee the Laundry operations ensuring that the hotel standards and procedures are fully known and followed.
  • To oversee outsourced laundry contracts, for quality and standard procedures.
  • To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
  • To ensure a correct and economical use of all the chemicals and that the formulas are respected.
  • To ensure a proper storage of the chemicals, respecting the environmental procedures.
  • To establish the linen and laundry par stocks and to ensure they are well maintained at all times.
  • To ensure laundry ambassador has a full knowledge of all the textiles and their proper care.
  • To constantly check the linen, uniform for cleanliness and defects and to recommend replacement to the Housekeeping Manager if necessary.
  • To ensure constant linen flow to the floors and the outlets.
  • To ensure proper distribution of all articles and efficient handling of guests, managers and ambassadors uniforms.
  • To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
  • To assist laundry and housekeeping operations during daily peak hours.
  • To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.
  • To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility.
  • To maintain complete and readily accessible files.
  • To continuously study and evaluate the operations and procedures to increase revenue and productivity.
  • To ensure proper handling of lost and found items.
  • To conduct monthly inventories.
  • To follow up daily check lists.
  • To ensure a proper use of the telephone etiquette as per Sofitel standards.
  • To deal with different suppliers and contractors, as delegated by the Housekeeping Manager
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