Job Summary:
We are seeking an Account Manager for our Dubai-based Global Sales team, responsible for driving revenue and building relationships within an assigned portfolio of corporate clients, with a focus on MICE, weddings, and luxury accounts.

Responsibilities:

• Deliver targets for a designated portfolio of corporate clients, focusing on MICE, weddings, and luxury accounts.
• Develop and implement SMART strategic action plans to achieve revenue and market source objectives.
• Support the international portfolio with market insights and sales activities, including sales calls, roadshows, and trade fairs.
• Implement Shangri-La’s strategic commercial programs across all key market segments.
• Maximize GSO profitability and foster strong business relationships within the designated markets.
• Conduct all client dealings and interactions with SLI hotels in a professional manner.
• Analyze market trends and client feedback to adjust strategies and improve service offerings.
• Collaborate with cross-functional teams to ensure alignment in achieving sales goals.
• Prepare and present sales reports, forecasts, and performance metrics to senior management.
• Stay updated on industry trends and competitor activities to maintain a competitive edge.

Requirements:

• Proven track record (minimum 3 years) in luxury hotels within the GCC, preferably in a global sales environment.
• Strong and established sales network in corporate, leisure, MICE, and wedding planning sectors.
• Motivated self-starter with the ability to work collaboratively within a team to achieve results.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Valid UAE driving license preferred.
• Proficiency in CRM software and Microsoft Office Suite for reporting and analysis.
• Ability to travel as required for client meetings and industry events.

Level of Education:
Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred.

Work Hours:
Full-time, with flexibility to accommodate client meetings and events.

Experience in Months:
36+ months (3+ years) of relevant experience in luxury hotel sales or a similar role.