Managed a team of 18 responsible for collections and customer billing
queries for Customer Portfolio of 6,200 Mini Markets & 30+ Distributors
across GCC , Europe , Australia & US. Total AR balance was generally $35 M -
$40 M.
DSO Improvement : Slashed average DSO from 60+ days to 47 days and over
90 days from 9% to 5% of total Receivables
Reduced Accounts Receivable aging overdue from $8M in 2014 to $1.6M in
2015.
Reduced delinquent accounts on 45 day aging by 10% no longer accruing for
bad debt
Exceeded success rate of 75% in collecting on account receivable.
Billed with 92% accuracy and collected over 85% of revenue billed.
Developed and maintained effective communications with customers, Sales
Team and avoided escalation issues, with proactive responses to potential
payment delay problems.