• Ensure that all colleagues’ activities adhere to and support the Jebel Ali Golf Resort Quality Management System.
• Responsible for assigning the main and side duties of the waitress and waiter
• Supervise the staff in absence of the manager
• Ensure that set-up is done prior to breakfast / lunch / dinner
• Provide hands-on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests.
• Assist management to maintain departmental Standard Operating Procedures and ensure that all colleagues have a working knowledge and follow the SOPs all at all times.
• Ensure that an effective link is maintained between kitchen and service areas.
• Supervise the level, consistency, and quality of table and/ or counter service of all menu items.
• Provide specialist advice to guests and colleagues on food and beverages.
• Supervise all aspects of food and beverage quality, service and hygiene and escalate concerns to Management.
• Any other duties as may reasonably be requested by the management