Resume
Mohammad Naaz Shaikh
Mob. : +971 566025710 P.O. Box 76830, Dubai UAE Email: naazshaikh7@yahoo.com

Cleaning Manager/Soft Services Sr. Supervisor
SUMMARY OF QUALIFICATIONS:

Over 18+ years, of successful experience in Hospitality& Facilities Management in different Cleaning, Catering/Facilities management Company in Saudi Arabia, Qatar, and currently UAE
Excellent leadership abilities to maximize teams effectiveness by monitoring workflow and communication with motivational techniques that help field force in achieving their goals
Planning, organizing, leading and controlling, monitoring to the Company Stander all work as a require.
Quality Control Checklist (QCC) BICSc
Cleaning Performance Monitoring Reports (CPMR)
Strong analytical and problem solving skills.
Key Performance Indicators (KPI) & SLA
Staff Training on duty Stander Operation Procedure (SOP)Cleaning Services
Advanced knowledge of Microsoft Office
Excellent communication skills in English, Nepali, Arabic, Urdu/Hindi, Bengali,
* UAE VALID DRIVING LICENSE
PROFESSIONAL EXPERIENCE:
Kendah Pest Control &Technical Services Silicon Oasis Dubai 1st May 2017 to till date
Operations Supervisor (FM soft services)
Duty Responsibility Operations and Sales and Training new cleaning staff, Marble, grinned,& all type of the Tiles Polish, carpet stain remover & Shampoo and Pest control

MAB Facilities Management L.L.C UAE 05th September,2015 to 30 April 2017
Soft Services Sr. Supervisor
Duty Responsibility Shopping Mall & Towers , Hospital, Villages, Offices ,Cleaning, Security, Pest Control, West Management, (Staff Training BICSc Color Coding Cleaning tools and Chemicals) Wet & Dry Vacuum, Shampooing Machine, Single Disk Machine, Ride one Machine) etc.

Site Manager Catering, House Keeping (Cleaning) 02nd September 2012 to August, 2015
National Catering Company L.L.C Abu Dhabi UAE, (NPCC Musaffah Camp, Clinic, and Offices)

Developed Cleaning Management skills of front line managers that resulted in their promotions
Company Stander Facility Management. High-level and low level dusting, Floor Sweeping, Moping,
Floor Scrubbing, Stripping, Floor Polishing, Floor Buffing, Carpet Vacuum, and Shampooing, Window Glass Cleaning, Toilet, Bathroom Cleaning etc.(Staff Training Safety MSDS, COSHH, PPE, HACCP, HSE, FAP, and First Aid, etc. and (Staff Training Single Disk Machine, Ride one Machine) Pest Control Rutting, project working that supported field force in achieving their objective in certain period of time.
Developed a Feed Back system for whole staff.

Project Manager Catering/Cleaning Period: October 2010 to May 2012
Integral Food Services W.L.L Qatar ADCC (Hamad International Air Port) (Qatar)

Managed Catering and Cleaning force of over 285 employees and developed strong and productive team
High Stander Catering and cleaning system to Air Port & Offices, all levels etc.
ADCC 5800 senior and junior living in camp full services Catering, Cleaning, and Laundry etc.

Camp Boss Camp Catering/House Keeping/Laundry Period: Nov.1998 to 30, July.2010
AL-Gosaibi Services Company Ltd. (Saudi Aramco Oil & Gas Company) Saudi Arabia

Accommodation Facility Rules & Regulations.
General Safety & Hygiene Manners shall be strictly observed.
New Staff Arrival Arranging Room etc.
Staff Vacation and Emergency Arranging Transportation.
Complaint Handling.
Coordinator to the Full Camp Facilities
Managing Recruitments, Camp Trainings & Appraisals.
Performing Audits and follow ups camp housing facility.
Managing cost controlling Profit & Loss.
Planning Camp Catering buffet Menu on Daily Basis.
Customer retention through constant feedback.
Handling Camp and Catering/House keeping
Follow FIFO System in Food Stores and other areas.
To ensure promote and accurate services to all the employees to achieve a higher level of guest satisfaction through a team of motivated young service and kitchen personnel.
Recommending change in system and procedure to increase efficiency and improve service levels.
Create the standard operating procedure for the departments.
Making Budgets. Housing Equipment &Cleaning.
Controlling camp wastage company equipment.
Company stander Facility Rules & Regulations etc.
Training Course August 2016
BICSc Membership Grade: PBICSc (MAB Facilities Management)
MU Groups A1, A2, B1, B3, C1
Training Course September 2015
Tuv Nord Middle East
* Cradle Operator Façade Glass Cleaning
Training Course January 2014
Highfield House
* HACCP, COSHH, CCP,
Training Course January 2013
Arpal Gulf LLC.
*Health & Safety Practices of Arpal Products.
Training Course May 2005
Al-Khabji Joint Oprations
*Fire & Safety Orientation Course

Training Course March 2008
Diversey Lever GCC
* Hygiene & Chemical

Training Course June 2008
Al-Gosaibi Services Co.Ltd. Saudi Arabia
* HSE, HACCP, MSDS, PPE,

Training Course August 2007
Al- Khafji Joint Operations Hospital (Kuwait Gulf Oil Company & Saudi Aramco Gulf Operations Oil & Gas)
House Keeping/Cleaning

Training Course May 1997 to Aug.1997
Radisson Hotel Kathmandu Nepal
*House Keeping Supervisor

Training Course Sept. 1997 to Oct.1998
The Meridian School of Hotel Management (India)
Diploma Hotel Management
* Supervisor

Education March 1995 to March 1997
T. Antony’s Junior College Hyderabad (A.P.) India
Intermediate
* Health
Personal Details
Full Name: Mohammad Naaz Shaikh
Nationality: Nepalese
Date of Birth: 18th March, 1978
Married Status: Married (3, children)
Permanent Address: Siraha Municipality Ramaul w.no.04 Dist. /Post: Siraha, Zone: Sagarmatha Nepal
Home Mobile Contact No. +977 9860422562 , +977 9808807923,+977 9862961145,
Passport Details
Passport No. : 05962571
Issue Date : 06-06-2012
Exp. Date : 05-06-2022
Visa : Residence
Exp. Date : 06-08-2019
UAE Driving License Details
Light Vehicle
Exp. Date: 12/11/2026

DECLARATION

I hereby declare that all the information I have given is correct ad true to the best of my knowledge and belief. Hope you will consider my CV and give me the favorable response earlier.

Thank You,
Yours Sincerely,
Mohammad Naaz Shaikh