Khaled Mohammed

Sr.IT system Administrator

I possess a thorough grounding in the information technology industry, with an excellent standard of theoretical and technical on hand experience. I am well organized in Network Design Detailing and Specification from feasibility to completion, with an excellent track record of on IT supervision and management leadership skills. Excellent communication skills at all levels along with a high degree of enthusiasm, motivation and commitment to ensure successful projects

Last Resume Update April 28, 2019
Address Dubai, United Arab Emirates
E-mail khaled.shalaby@outlook.com
Phone Number 971555007030

Experience

Tornado Group
Sr. IT System Administrator
Feb 2018 - Apr 2019

Design, install and configure internal and customer facing servers, network devices and firewalls.
Manage and maintain server, network and firewall systems
Administer and support core Microsoft and VMware technologies
Develop and implement project plans, risk assessments and contingency plans
Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
Define and document best practices and support procedures
Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies
Carry out special tasks at Management's direction
Interact with customers and staff at the technical level, as required

Arabtec Holding www.arabtecuae.com
Sr. IT Network Administrator
Feb 2010 - Jan 2018

Installing, testing, troubleshooting, and maintaining hardware and software products
Implementing and monitoring PC standards and procedures
Facilitating backup and recovery
Identify, evaluating, and may correct hardware, software, and operational problems
Maintaining service logs
Coordinating hardware and software updates from vendors
Providing technical guidance and one-to-one training to end-users
Maintaining on-line or manual trouble logs and resolves client requests
Reporting Summary of all customer complaints to IT Manager
Researching and provides recommendations on IT best practices and procedures
Creating, managing and maintains project’s network, system terminal and data base files
Providing presentations and written reports to Project management on IT related issues
Working with system administrators, data and security managers to develop processes for project implementation efforts

Arabtec Construction (Plant Subsidiary)
IT Network Administrator
Jan 2009 - Feb 2010

Manage and administer variety of roles in windows server 2008 R2 standard edition.
Evaluate and recommend a new IT solution.
Evaluate and recommend the correct vendor that has ability to meet business expectation.
Managing day to day operations for the backup system.
Incident management manager for monitoring, escalate and resolve critical incident.
Manage security access privileges for corporate data.
Lead, manage and plan the network infrastructure cabling in plant subsidiary.

Arabtec Construction (Precast Factory)
IT Engineer
Feb 2006 - Jan 2009

Manage and administer variety of roles in windows server 2003 standard edition
Configure variety of roles such as DHCP, DNS, file sharing and in windows 2003
Implement the management print services as standard in precast factory.
Managing and troubleshooting all the incidents related to the end users.
Analysis all the incidents and recommended a quick active action

Hayah Academy International School
IT Support Engineer
Apr 2004 - Jan 2006

Installing, testing, troubleshooting, and maintaining hardware and software products
Implementing and monitoring PC standards and procedures
Win2003 Server Administration (Installation, Create and Manage Users, Manage File Server, Manage DHCP, Create Assign, Scope Reservation)
Trouble Shooting Local Area network Identify Problem Escalate third party related one problem

Education

Modern Academy - Egypt
85
Feb 1998 - May 2003

Bachelor of Computer Science and Management technology
Graduation Project Intel Route (Traffic Control System.)

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