Communicating courteously with customers by telephone and email.
 Building sustainable relationships of trust through open and interactive communication.
 Effectively manage large amount of incoming calls and generate sales leads.
 Keep records of customer interactions, process customer accounts and file documents and meet sales team targets.
 Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
 Follow up communication procedures, guidelines and policies.
 Prepare weekly and monthly reports.
 Liaising with suppliers and check the progress of orders.
 Developing business by promoting the products and services to all mineral water manufacturing companies in UAE.
 Building, maintaining and developing relationship with new and existing customers in highly professional way.
 Perform other duties as assigned.