Responsible of daily monitoring of 20 stores along UAE with regards to staffing and stores issues
Monitoring of store observations raised by Audit team, ensure that all flagged items are forwarded to concerned department for rectification.
Follow up of staff performance under probation periods
Making analysis of Store KPI’s and arranged further requirements
Attend operations meetings and follow up issues and concerns from each department of timeline of submission
Responsible for reliever management plan of stores on a daily basis
In-charge of HR live of all store managers and in-charge; monitoring of managers daily attendance
Follow up of Store Staff Rota, ensure that all services are covered in every shift
Arranged staff training and product demonstration, keeping a record in salon management and technician dashboard
Report directly to operation director of store daily operations

Jobs and Responsibilities as Soft Service Coordinator:
Understands the client ‘s culture, goal and business standards as every aspect of the contract brief
Completion and recording of all documents as required by client
Making and responds to Client’s observation, make an analysis and identifying course of actions.
Monitoring contractual requirement, clause and its specification.
Comply the soft requirements as indicate in the contractual agreement
Facilitate discussion; prepare effective plans, reports and presentation to the client.
Allocating staff as per requirement
Advising relevant supervisors and managers and to record all details and response
Manage the site clerical requirements, including daily routine schedules, deep cleaning schedules, checklist and other relevant details pertaining to cleaning
Recording man-hours and staff deployment on a daily basis
Documenting monthly meeting with client and project management meeting every day.
Responds to emails every day.
Making monthly, Quarterly, Half-Yearly and Yearly Operational Report
Maintaining records of Camp and Project Manpower strength
Making staff correspondence and investigative report on site.
Assisting site supervisors on cleaning requirements; reports, checklist and schedules.
Informing site supervisors about the cleaning procedures and protocols and requirements
Monitoring the staff welfare in accommodation, keeping and maintaining and submitting camp details every month.
Receive and respond to client requests/complaints/concerns immediately
Completion and recording of all documents as required by client and company
Arrange the staff timing and allocation including transportation
Respond to all management requests and any other duties assigned, relative to service requirement

Jobs and Responsibilities as Project Office Administrator:

Dealing all the requirements of the staff documents and maintaining all the records of 300 staff on site.
Follow up HRSS/PRO issues (leave, ticket, renewal of visa, labor card, passport, insurance and etc.)
Preparing monthly wages card for 300 employees
Administer project rules and making memos
Handling project petty cash
Responds to staff inquiry
Following up payables to suppliers
Interact with client and company personnel on regular basis
Advise project manager of staff welfare issues
Respond to all management requests and any other duties assigned, relative to administrative requirement