Diane Joy Macauling

Industrial Engineer with almost 6yrs exp in Administration, Customer Service and Engineering

I graduated in San Sebastian Recoletos de Cavite with the program of B.S. in Industrial Engineering and has 3 awards Best in Oral defense, Best Innovative Design in Industrial Engineering and Best in feasibility Study. Before when I stop in schooling I worked as an Admin Executive in HRD PTE LTD a construction firm, then I applied in abroad (Dubai) as a Customer Service Representative for 26 months. I have an ability to communicate both verbally and in writing regardless of my position in the organization also in clerical, administrative and Microsoft office skills.
I have an average knowledge about HTML(Hyper Text Mark up language), programming Cisco Networking and excellent in Autocade because my first course was B.S. Computer Engineering.
I am yellow belted six sigma certified and my latest work was a Process Engineer in Iriso Philippines Electronics with an award of Best Employee of the month because of my process improvement project where in the company saves $1500/monthly, and now I am currently in Dubai looking for a job that suits in my past working knowledge and education. I am holding a visit visa which expires in June 15, 2019 and can join immediately.

Last Resume Update April 27, 2019
Address Sharjah, United Arab Emirates
E-mail dianejoy.dianejoy@gmail.com
Phone Number 0586187843
Website https://www.linkedin.com/in/diane-joy-macauling-949975173/

Experience

IRISO ELECTRONICS PHILIPPINES INC.
Process Engineer
Jun 2018 - Jan 2019

1. Responsible for the process design, operation and implementation to be able to improve industrial processes in order to maintain efficiency, reduce cost, improve sustainability and maximize profitability.
2. Developing, configuring and optimizing industrial processes from inception through to start up and certification.
3. Assessing processes, taking measurements and interpreting data.
4. Designing, running, testing and upgrading systems and processes and develop the product.

EJADAH ASSET MANAGEMENT GROUP, UAE Dubai
Customer Service Representative
Mar 2013 - May 2015

Responsibilities:

1. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
2. Directs visitors by maintaining employee and department directories; giving instructions.
3. Maintains security by following procedures; monitoring logbook; issuing visitor badges.
4. Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
5. Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
6. Contributes to team effort by accomplishing related results as needed

HRD PRIVATE LTD.
Executive Administrator
Dec 2009 - Jan 2013

Responsibilites:

1. Prepare a visual depiction of a product to be constructed.
2. Managed computer aided designing for the clients.
3. Ensured quality work to meet organization's expectations.
4. Ensured accuracy and best practices of the designed product for the organization.
5. Generated 2D and 3D models and drawings.
6. Take dictation and meeting minutes, accurately enter notes and distribute.
7. Monitor office supply levels; reorder when appropriate.
8. Maintain strong relationships with vendors and keep price data in order to get best pricing on supplies and services.
9. Produce professional quality reports, presentations and briefs.
10.Research, organise and book travel arrangements for the Managing Director, preparing accompanying travel documents, meeting papers and other relevant information.
11.Provide administrative support to Directors ahead of meetings and events; producing information, photocopying and other required tasks.
12. Dealing with mail and routine correspondence.
13. Answering the phone and being a first point of contact for enquiries
14. Done other responsibilities as assigned.

Education

San Sebastian College Recoletos de Cavite
B.S. Industrial Engineer
Jun 2015 - Apr 2018

Industrial engineering is an inter-disciplinary profession that is concerned with the optimization of complex processes, systems, or organizations by developing, improving and implementing integrated systems of people, money, knowledge, information, equipment, energy and materials.

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