Christian Rhulyn Orque Ano-os
Dubai, United Arab Emirates
Email: crhulyn86@gmail.com
Contact Number: +971588545022

Professional Profile
Proficient Administrative staff with a verified track of record of supporting senior business figures in the management.
With wide experience of supporting directors and managers across the property and business. I am a highly organized, efficient, affable and able to deliver consistency high results in challenging and pressurized work environments
Core Skills

• Executive and Personal Assistant
• Client Liaison
• Telephone Call Handling
• Excellent time management skills and ability to multi-task and prioritize work.
• Knowledgeable of office management systems and procedures
• Leadership
• Ability to work under pressure
• Decision Making

Career Summary

February 2015 up to the present
Howdra Employment Services, Dubai, United Arab Emirates
Executive Assistant to the CEO and Director
• Coordinate Executive communications, including taking calls, responding emails and interfacing with clients
• Prepare internal and external corporate documents for team members
• Schedule meetings and appointments of the Directors and arrange Corporate Events
Head of Admin Office / Human Resource
• Supervising on day to day operations of the administrative department and staff members
• Assessing staff performance and provide coaching and guidance to ensure maximum efficiency
• Monitor cost and expenses to assist in budget preparation
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses.
• Developing, reviewing, and improving administrative systems, policies, and procedure

• Recruiting, Training and Developing staff
• Process employment visa of each hired applicant
• Making sure that staff get paid correctly
• Looking after the health, safety and welfare of employees
• Monitoring staff performance and attendance
• Ensuring candidates have the right to work at the organization

February 2013 to 2015
Howdra Employment Services, Dubai United Arab Emirates
Customer Service Representative / Supervisor
• Attracts potential customers by answering the product and service questions; suggestions information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction.
• Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc.
• Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.
Archives Clerk
• Maintain the information in the office's records management system
• Assemble records and create electronic file lists in preparation for records transfer and arrange for their transportation from offices to non-current storage.
• Make recommendations on improving the office's overall document management
system:
• Assist in the scanning of paper-based documents for inclusion in electronic format
in the system.

February 2011 to 2013
Howdra Employment Services, Dubai United Arab Emirates
Female Cleaning Worker
• Cleaning, stocking, and supplying designated facilities areas (dusting, sweeping, vacuuming, mopping and etc.)
• Carry out heavy cleaning task and special project.
• Mix and depose of all cleaning solutions appropriately

June 2007 to July 2010
Philippine Tourism Authority – Balicasag Island Dive Resort, Panglao Bohol, Philippines
Accounting / Subsidiary Clerk / Front office Personnel
• Providing accounting and clerical assistance to the accounting department
• Typing accurately, preparing and maintaining accounting documents and records
• Prepare Bank Deposit
• Provide assistance and support to the company personnel.
• Compile data and prepare variety of reports
• Payroll In-charge
• Answers phones and route to specific people.
• Greet visitor warmly and make sure they are comfortable.
• Handling Company Inquiries

Education
• Graduated Bachelor of Science in Commerce Major in Marketing
Seminars & Trainings
• OJT – On the Job Training – First Community Cooperative
• Marketing Conference
• Values Enhancement & Productivity awareness seminar and workshop
• Symposium of Social Graces and Table Etiquette
• Stewarding : Total Quality Management

References
David Robert Courtnell
Howdra Employment Services, Dubai United Arab Emirates
CEO / Director
+971-503-446-805