Anees Ahamed

IT Support, System Administrator

I have done the certifications of CCNA, MCSE, MCP, MCSA, and completed ITILv3. My certifications and experience provided me with the strong foundation to pursue work in IT Support. Over 8 Years’ experience in this field and I have worked in Qatar for 4 years, where I was providing Windows Server support, Network Infrastructure, desktop software and hardware support to a wide range of clients and products, including support for security system, CCTV devices, Firewall Device, Windows systems, Mac Systems and Microsoft Office Suite.

Last Resume Update March 28, 2019
Address Dubai, United Arab Emirates
E-mail aneesahamedtp@gmail.com
Phone Number +971524060944

Experience

Home Studio India PVT LTD (NOLTE)
IT Admin
Sep 2017 - Feb 2019

 Network processing, centralized and distributive network connection.
 Installing, configuring and administering network technologies.
 Design and Configure Active Directory Architecture.
 Configuration and Maintaining Sonic Wall Firewall.
 Configuration and Maintaining Backup System.
 Configuration and Maintaining DHCP and DNS Servers.
 Configuration and Maintaining HIK Vision CCTV Devices.
 Configuration and Maintaining Kaspersky endpoint security.
 Manage and Automate administrative requirements such as software installation, client restrictions.
 IP designing for whole network.
 Switches: Basic Configuration & VLAN setup.
 Configure and Maintain Windows 2008 and 2012 Servers.
 Managing & Configuring N4India Pop3 mail server and Google Suite.
 Installation and Troubleshooting of Microsoft Outlook.
 Installation and maintenance of all systems within a client’s digital environment.
 Installation & Troubleshooting of Design Software’s like AutoCAD, 3D Max, Photoshop, Revit, Sketch up etc…
 Installation and Configuration of Winner and Furnplan Software (Designing Software).
 Producing documentation on operational, system and user procedures & guidelines.
 Building, configuration and troubleshooting of server and desktop hardware.
 Providing advice on selection and purchase of IT equipment.
 Maintaining maximum availability of supported services for users.
 Obtaining quotes for supply of goods and services from suppliers.
 Monitoring the progress of third-party maintenance contract suppliers.
 Ensuring that support calls are logged and handled effectively and efficiently.
 Responsible for disaster recovery, closing security loopholes and access levels.
 Ensure adequate antivirus protection & solutions are maintained and updated.
 Identify and recommending improvements for E-mail applications & Web-page.

URBACON TRADING AND CONTRACTING (UCC)
Sr. IT Officer
May 2014 - Jan 2017

 Network processing, centralized and distributive network connection
 Installing, configuring and administering network technologies
 Design and Configure Active Directory Architecture.
 Well understanding of Bridging and switching concepts and LAN technologies
 Configure and Maintain DHCP and DNS Servers
 Manage and Automate administrative requirements such as software installation, client restrictions.
 IP designing for whole network.
 Switches: Basic Configuration & VLAN setup.
 Configure and Maintain Windows 2008 and 2012 Servers.
 Managing & Configuring Office 365 Cloud email services.
 Configuration and Maintaining McAfee and Kaspersky endpoint security.
 Configuration and Maintaining Cisco IP Phones.
 Installation and Troubleshooting of Microsoft Outlook
 Installation and maintenance of all systems within a client’s digital environment.
 Installation and Configuration of Microsoft Dynamics ERP
 Installation and Configuration of Primavera and AL-Ameen software
 Installation and Troubleshooting of Design Software’s like AutoCAD, 3D Max, Photoshop, Revit, Sketch up etc…
 Installation and Configuration of Microsoft SQL Server.
 Producing documentation on operational, system and user procedures & guidelines.
 Building, configuration and troubleshooting of server and desktop hardware.
 Providing advice on selection and purchase of IT equipment.
 Maintaining maximum availability of supported services for users.
 Obtaining quotes for supply of goods and services from suppliers.
 Monitoring the progress of third-party maintenance contract suppliers.
 Ensuring that support calls are logged and handled effectively and efficiently.
 Responsible for disaster recovery, closing security loopholes and access levels.
 Ensure adequate antivirus protection & solutions are maintained and updated.
 Identify and recommending improvements for E-mail applications & Web-page.

Top Uniforms
IT Support Engineer, Accountant
Jun 2013 - May 2014
Real Solutions (Tally Authorized Partner)
Technical Customer Support Engineer
Aug 2010 - Aug 2012
SUPRAWIN Technologies Ltd
Resident Engineer. (Customer Support Engineer.)
Jun 2009 - Jun 2010

Education

Calicut University
B.Com
Jun 2005 - Jun 2009

Contact Candidate