Job Summary:

As a Cocktail Waitress at Ling Ling, you will play a crucial role in delivering exceptional fine dining service to our guests. You will assist your colleagues while ensuring that every guest enjoys a memorable dining experience through outstanding service and attention to detail.

Responsibilities:

• Provide attentive and courteous service to guests, anticipating their needs and preferences.
• Maintain in-depth knowledge of the full food and beverage menu, including daily specials and promotions.
• Monitor the quality and presentation of food and beverage items, ensuring consistency and adherence to service standards.
• Collaborate with kitchen and bar staff to facilitate efficient service and address special guest requests.
• Handle guest inquiries and complaints with professionalism, escalating significant issues to management when necessary.
• Assist in setting up and clearing tables, ensuring a clean and inviting dining environment.
• Support and mentor junior staff members, fostering a positive team atmosphere.
• Participate in regular training sessions to enhance product knowledge and service skills.
• Adhere to health and safety regulations, ensuring a safe environment for both guests and staff.
• Upsell food and beverage items to enhance guest satisfaction and increase sales.

Requirements:

• Minimum of 2 years of experience in a similar role within a fine dining restaurant.
• Strong knowledge of cocktails, wines, and spirits, with the ability to provide recommendations.
• Excellent communication and interpersonal skills, with a warm and professional demeanor.
• Ability to manage multiple tasks efficiently in a high-pressure environment.
• Strong attention to detail and a commitment to delivering high-quality service.
• Flexibility to work evenings, weekends, and holidays as required.
• Proficiency in using POS systems and handling cash transactions is a plus.

Level of Education:

• High school diploma or equivalent; additional training in hospitality or food service is preferred.

Work Hours:

• Full-time position with flexible hours, including evenings, weekends, and holidays.

Experience in Months:

• Minimum of 24 months (2 years) in a fine dining service role.