Job Summary:

As a Hostess at Nobu by the Beach, you will be the first point of contact for our guests, creating a memorable and welcoming experience. You will greet guests upon arrival, manage the waiting list, show guests to their tables, and ensure a smooth dining experience from start to finish.

Responsibilities:

• Greet and seat guests promptly with a warm and friendly demeanor.
• Communicate estimated wait times clearly and manage the waiting list efficiently.
• Engage with guests in a friendly and approachable manner, fostering a welcoming atmosphere.
• Assist in monitoring table turnover and optimize seating arrangements to maximize capacity.
• Coordinate with the service staff to ensure a seamless dining experience.
• Handle guest inquiries and concerns with professionalism, escalating issues to management when necessary.
• Maintain the cleanliness and organization of the entrance and waiting area.
• Participate in training programs to enhance knowledge of the menu and service standards.
• Support promotional activities and special events by providing exceptional service.
• Perform administrative tasks such as making reservations and managing guest databases.

Requirements:

• Minimum of 24 months of experience in a similar role within a luxury hotel or high-end restaurant.
• Excellent communication and interpersonal skills, with a strong customer service focus.
• Ability to thrive in a fast-paced environment while maintaining a positive attitude.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively as part of a team.
• Proficiency in reservation systems and basic computer skills is an advantage.
• Flexibility to work varied shifts, including evenings and weekends.

Level of Education:

• High school diploma or equivalent; further hospitality education is a plus.

Work Hours:

• Full-time position with flexible shifts, including evenings and weekends.

Experience in Months:

• Minimum of 24 months in a hospitality or customer service role.