Manager, Distribution – Dubai
Published | October 25, 2024 |
Location | Dubai, United Arab Emirates |
Category | Chefs / F&B / Housekeeping / Hospitality |
Job Type | Full-time |
Industry | Hospitality |
Description
Job Summary:
As the Manager of Distribution, you will oversee all distribution channels, ensure rate parity, and develop systems standards and procedures. You’ll manage relationships with OTAs, tour operators, and third-party platforms to optimize booking channels, while also providing training and support to internal teams to drive revenue management and compliance.
Responsibilities:
- Manage and maintain distribution systems (CRS, GDS, PMS, OTAs) and ensure consistent rate parity across channels.
- Develop and implement distribution standards, including rate code and room type setups.
- Monitor and maintain data quality, perform system audits, and ensure accurate rate and content updates.
- Collaborate with Sales and Revenue teams to optimize OTA content, strategies, and distribution intelligence tools.
- Build and maintain relationships with third-party partners to enhance channel revenue strategies.
- Train sales, front office, and operations teams on distribution processes and revenue management principles.
- Track and report on distribution performance, analyzing data for strategic adjustments.
- Troubleshoot distribution issues, setting timelines for implementation and daily operations.
Requirements:
- Strong knowledge of CRS, GDS, OTA extranets, and distribution platforms; experience with SynXis and OPERA Cloud preferred.
- Advanced Excel skills; business analytics experience is a plus.
- Proficiency in data analysis, problem-solving, and decision-making.
- Excellent time management, attention to detail, and ability to work under pressure.
Level of Education:
- Bachelor’s degree in Hospitality, Business Administration, or related field.
Work Hours:
- Full-time, flexibility required for operational needs.
Experience in Months:
- Minimum 24 months in a managerial position within distribution or revenue management.