Job Summary:
The Director of Food and Beverage at Shangri-La Dubai will oversee all aspects of the Food and Beverage Division, ensuring the delivery of exceptional culinary experiences while achieving financial targets. This leadership role requires a strategic thinker with a passion for hospitality, a commitment to quality, and a strong ability to develop talent within the team.

Responsibilities:

• Establish and foster a strong divisional workplace culture, promoting teamwork and engagement among staff.
• Develop and manage the annual Food & Beverage budget, forecasts, and comprehensive business plans, ensuring disciplined execution.
• Lead the execution of strategic initiatives and business plans to achieve financial targets and enhance guest satisfaction.
• Collaborate with hotel operational and commercial leaders to align strategies and collect business insights for informed decision-making.
• Coach and develop divisional leaders and team members, empowering them to operate independently while ensuring high financial and quality outcomes.
• Identify and recruit top talent in the industry, overseeing effective training, performance management, and succession planning.
• Maintain open and effective communication within the division and across the hotel to keep stakeholders informed of developments.
• Drive innovation in service delivery and product offerings, maintaining the highest standards of quality and consistency.
• Control divisional costs and expenses, seeking innovative solutions to improve financial performance.
• Ensure compliance with food hygiene and safety regulations, promoting a culture of safety and accountability.
• Monitor market trends and competitor activities to adapt strategies and enhance the hotel’s Food & Beverage offerings.
• Plan and execute promotional events and initiatives to boost revenue and enhance brand presence.

Requirements:

• Minimum of 5 years of luxury hotel experience, particularly within the UAE market.
• Extensive knowledge of Food & Beverage commerce, including P&L management, ROI analysis, and budgeting.
• Proven track record in enhancing guest satisfaction scores and delivering high-quality Food & Beverage products and services.
• Strong understanding of F&B Marketing, including digital marketing strategies and maximizing media channels.
• Excellent time management skills, with the ability to prioritize tasks and meet deadlines effectively.
• Strong interpersonal skills, with a focus on building relationships within the team and the surrounding community.
• A leadership style that emphasizes engagement, trustworthiness, and ethical conduct.
• Fluency in English, with excellent written and verbal communication skills.
• Experience with data analysis tools and performance metrics to drive business decisions.
• Ability to adapt to changing market conditions and implement innovative ideas to improve service delivery.

Level of Education:
Bachelor's degree in Hospitality Management, Business Administration, or a related field.

Work Hours:
Full-time position, including evenings, weekends, and holidays as needed.

Experience in Months:
60+ months of relevant experience in a senior Food and Beverage management role.