Job Summary:
The Manager of Uniforms at Atlantis Dubai is responsible for overseeing the uniform room operations, ensuring efficient distribution and management of uniforms for over 5,000 employees. This role involves leading a team of uniform attendants and tailors, maintaining inventory levels, and ensuring compliance with health and safety standards. The successful candidate will possess strong leadership qualities, excellent communication skills, and a commitment to exceptional customer service.

Responsibilities:

• Supervise and coordinate the uniform room team, ensuring tasks are completed efficiently and accurately.
• Oversee uniform distribution, inventory management, and stock replenishment, ensuring all uniforms are available for staff.
• Manage the laundry process for uniforms, including organization and quality assurance checks.
• Conduct regular assessments of inventory levels and place orders as needed to maintain optimal stock.
• Train and mentor team members on best practices in uniform operations and customer service standards.
• Implement and uphold health and safety policies within the uniform room and throughout the property.
• Liaise with suppliers and monitor key performance indicators (KPIs) to ensure service excellence.
• Develop and maintain positive relationships with internal stakeholders to facilitate smooth operations.
• Ensure compliance with standard procedures and policies while delivering prompt and courteous service.
• Address and resolve any issues or concerns related to uniforms in a timely manner.
• Assist in the development and implementation of strategies to enhance the uniform service experience.
• Perform other reasonable job duties as assigned by management to support operational goals.

Requirements:

• Education:
  • Bachelor’s degree in a related field or equivalent experience in uniform operations.
• Experience:
  • Minimum of 4 years in a leadership role related to uniform or inventory management.
• Skills:
  • Strong leadership and team management abilities, with a passion for customer service.
  • Excellent communication skills, with the ability to interact effectively at all levels of the organization.
  • Knowledge of inventory management systems, preferably Invotech uniform system and Metalproghetti conveyor system.
• Attributes:
  • Proactive problem-solving skills and the ability to work effectively in a fast-paced environment.
  • Friendly demeanor with strong interpersonal skills to foster team collaboration.
• Other Requirements:
  • Ability to work flexible hours, including weekends and holidays, as needed.
  • Familiarity with health and safety regulations and practices in the workplace.
  • Capacity to handle physical tasks associated with uniform management, including lifting and moving stock as required.