Waiter/Waitress at Hyatt Regency Dubai Creek Heights
| Published | September 19, 2024 |
| Location | Abu Dhabi, United Arab Emirates |
| Category | Chefs / F&B / Housekeeping / Hospitality |
| Job Type | Full-time |
| Responsibilities | Ensure personalized guest service and report unresolved issues to supervisors, with follow-up. Be aware of hotel activities and ensure proper handover for the next shift. Provide courteous, efficient service, follow opening/closing procedures, monitor supplies, reduce wastage, and handle payments. Have thorough knowledge of Food & Beverage offerings to upsell and cross-sell. Maintain high grooming and hygiene standards and positive relationships with colleagues and departments. Host and serve guests, delivering exceptional dining experiences and creating lasting memories with personal flair. |
| Industry | Hospitality |
Description
About the Company:
Hyatt Hotels & Resorts, a global hospitality company founded in 1957 by Jay Pritzker, is renowned for its commitment to personalized service and high-quality guest experiences. Headquartered in Chicago, Hyatt's diverse portfolio includes over 1,000 properties across more than 60 countries, featuring luxury, lifestyle, and resort brands such as Park Hyatt, Andaz, Grand Hyatt, and Hyatt Regency. Known for their innovative approach, Hyatt hotels prioritize wellness, sustainability, and local cultural integration, offering guests unique and immersive experiences. With a strong focus on community engagement and responsible business practices, Hyatt continues to be a leader in the global hospitality industry, providing exceptional stays that cater to both business and leisure travelers.
Job Summary:
Requirements:Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Responsibilities:
- Ensure personalized guest service and report unresolved issues to supervisors, with follow-up.
- Be aware of hotel activities and ensure proper handover for the next shift.
- Provide courteous, efficient service, follow opening/closing procedures, monitor supplies, reduce wastage, and handle payments.
- Have thorough knowledge of Food & Beverage offerings to upsell and cross-sell.
- Maintain high grooming and hygiene standards and positive relationships with colleagues and departments.
- Host and serve guests, delivering exceptional dining experiences and creating lasting memories with personal flair.
Required Skills:
Good customer service, communications and interpersonal skills are a must.
Required Education: Bachelor's Degree or diploma
Work Hours: 8 Hours a Day
Experience in Months: 24