Spa Manager at InterContinental Fujairah Resort

at IHG Hotels & Resorts
Published September 10, 2024
Location Fujairah, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Provide a full range of spa treatments per brand standards. Ensure compliance with municipality regulations. Actively sell spa products by offering homecare suggestions to guests and meeting retail targets. Prepare treatment rooms according to standards before each guest arrival. Manage time effectively to start treatments on time and maintain correct duration. Use free time to promote spa services within the hotel or at offsite events. Maintain stock levels in treatment rooms and control product usage to minimize waste. Support cleanliness and assist in maintaining spa areas and treatment rooms. Deliver exceptional guest experiences by following department SOPs and brand standards.
Industry Hospitality

Description

About the Company:

InterContinental Hotels Group (IHG), a global hospitality company, operates a diverse portfolio of over 6,000 hotels across nearly 100 countries. Founded in 2003 and headquartered in the UK, IHG's brands range from luxury to economy, including InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels. Known for delivering exceptional guest experiences, IHG emphasizes innovation, sustainability, and community engagement through its "True Hospitality for Good" initiative. With a focus on comfort, service, and strategic growth, IHG continues to be a leader in the global hospitality industry.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

 

Job Summary: As Spa Manager, you be responsible to manage the spa operation to ensure quality service and standards while delivering a guest experience that is revitalizing, relaxing and energizing. Ensure compliance with all federal, state and local regulations concerning health, safety or other requirements.

 

Requirements:

  • Bachelor’s degree / higher education qualification
  • Qualifications in Spa Management from a reputable institute
  • 3 to 5 years leadership, pre- opening experience of a luxury spa facility of a five star resort
  • Be highly fit, presentable and well groomed
  • A natural sales person with the ability to introduce and sell spa offerings and facilities
  • Fluency in English, Other languages preferred.

 

Responsibilities:

  • Assist in preparing the annual departmental budget and financial plans, monitoring expenses, and controlling activity costs.
  • Identify and pursue additional revenue opportunities through chargeable events and activities.
  • Coordinate with Sales & Marketing to effectively showcase products and services.
  • Monitor and analyze budget variances in revenue and costs.
  • Manage staffing needs, recruit according to company guidelines, and implement orientation programs for new employees.
  • Maintain and implement departmental standards and procedures.
  • Conduct training needs analysis and design appropriate training programs.
  • Develop direct reports, identify high potentials, and manage incentive schemes for sales staff.

 

Required Skills:

Required Education: Bachelor's Degree

Work Hours: 8 Hours a Day

Experience in Months: 36

 

 

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be Yourself.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.

 

Who we are

 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

 

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

 

 

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