F&B Captain – Choix (by Chef Pierre Gagnaire) at InterContinental® Hotel Dubai Festival City

at IHG Hotels & Resorts
Published September 9, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Deliver service following Intercontinental and Pierre Gagnaire standards. Resolve complaints by alerting and assisting the Manager on Duty. Supervise cash handling, banking procedures, and prepare reports. Oversee maintenance of service equipment and guest facilities. Control stock and ensure security procedures are followed. Prepare quality beverages to ensure guest satisfaction. Master food knowledge to assist with orders and meet guest needs. Provide attentive care and assistance to guests.
Industry Hospitality

Description

About the Company:

InterContinental Hotels Group (IHG), a global hospitality company, operates a diverse portfolio of over 6,000 hotels across nearly 100 countries. Founded in 2003 and headquartered in the UK, IHG's brands range from luxury to economy, including InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels. Known for delivering exceptional guest experiences, IHG emphasizes innovation, sustainability, and community engagement through its "True Hospitality for Good" initiative. With a focus on comfort, service, and strategic growth, IHG continues to be a leader in the global hospitality industry.

Do you see yourself as a F&B Captain for our lobby lounge Choix (By Pierre Gagnaire) for InterContinental Hotel® Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

 

Job Summary:

Requirements:

  • Great communication skills
  • Ability to think calmly under pressure
  • Willingness to learn open-mindedly
  • Passion of food and curiosity for something new
  • Basic organisation skills in restaurant operation
  • Ability to work in a team and in different functions
  • Warm and inviting personality

 

Responsibilities:

  • Deliver service following Intercontinental and Pierre Gagnaire standards.
  • Resolve complaints by alerting and assisting the Manager on Duty.
  • Supervise cash handling, banking procedures, and prepare reports.
  • Oversee maintenance of service equipment and guest facilities.
  • Control stock and ensure security procedures are followed.
  • Prepare quality beverages to ensure guest satisfaction.
  • Master food knowledge to assist with orders and meet guest needs.
  • Provide attentive care and assistance to guests.

 

Required Skills:

  • Great communication skills
  • Basic organisation skills in restaurant operation

 

Required Education: Bachelor's Degree

Work Hours: 8 Hours a Day

Experience in Months: 24

 

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.

 

Who we are

 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

 

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

 

Only registered members can apply for jobs.