Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Host/Hostessconfident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.

Job Summary:

Requirements:

• 2 years related experience in same role in a 5 star luxury hotel or resort
• A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate InterContinental service standards
• A true “team-player” mentality and flexible attitude towards a diverse set of tasks
• Have the ability to work a flexible schedule including nights, weekends and/or holidays
• Great communication – you’ll be warm, welcoming, and easy to talk to, English is a must, another language will be an advantage

 

Responsibilities:

• Ensure SOP standards are followed to meet service levels.
• Manage restaurant bookings and arrange special requirements.
• Assign table seating and monitor staff performance.
• Greet and welcome guests according to voco service standards.
• Escort guests, provide buffet orientation, and recommend food and drinks.
• Help maximize revenue through social media marketing.
• Handle mise-en-place, including buffet tags, menus, and administrative tasks.
• Assist in managing requisitions, storage, and usage of equipment and supplies.
• Attend daily briefings on preparation, service, and menu updates.
• Coordinate with other departments on operations and quality.
• Perform other assigned duties and responsibilities.
• Attend required training sessions on food safety, fire, hygiene, and health.

 

Required Skills:

Required Education: 

Work Hours: 8 Hours a Day

Experience in Months: 24

 

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.