Spa Therapist at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa
Published | September 9, 2024 |
Location | Ras Al Khaimah, United Arab Emirates |
Category | Chefs / F&B / Housekeeping / Hospitality |
Job Type | Full-time |
Responsibilities | Develop and lead a business plan to maximize owner returns. Manage and motivate a 300+ team, focusing on recruitment, performance, and skill development. Implement strategic initiatives to boost commercial performance across the hotel and its facilities. Build and maintain key relationships with guests, clients, officials, travel industry reps, suppliers, and local communities. |
Industry | Hospitality |
Description
About the Company:
InterContinental Hotels Group (IHG), a global hospitality company, operates a diverse portfolio of over 6,000 hotels across nearly 100 countries. Founded in 2003 and headquartered in the UK, IHG's brands range from luxury to economy, including InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels. Known for delivering exceptional guest experiences, IHG emphasizes innovation, sustainability, and community engagement through its "True Hospitality for Good" initiative. With a focus on comfort, service, and strategic growth, IHG continues to be a leader in the global hospitality industry.
Job Summary:
Requirements:
- Look smart – well groomed
- Great communication skills
- Strong technical skills on treatments
- Great up-seller
Responsibilities:
- Provide spa treatments to brand standards.
- Ensure compliance with local regulations.
- Promote and sell spa products with personalized recommendations.
- Meet retail sales targets set by management.
- Prepare treatment rooms before guest arrival according to set standards.
- Manage treatment times efficiently to ensure punctuality and correct duration.
- Use downtime to promote the spa within hotel facilities or at offsite events.
- Manage stock in treatment rooms and ensure proper product usage to minimize waste.
- Assist in maintaining cleanliness throughout the spa and your assigned treatment room.
- Deliver exceptional guest experiences by following SOPs and brand standards.
- Adhere to brand promises and product guidelines.
Required Skills:
- Great communication skills
- Strong technical skills on treatments
Required Education:
Work Hours: 8 Hours a Day
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