Food & Beverage Host/Hostess at Holiday Inn & Suites Science Park

at IHG Hotels & Resorts
Published September 6, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Greet guests warmly, determine dining needs, and manage seating arrangements. Monitor restaurant flow and seating chart for optimal dining experience. Handle guest inquiries promptly and efficiently. Perform opening and closing tasks as required. Manage restaurant bookings via phone, email, and other channels, converting inquiries into reservations. Maintain accurate booking records, update systems, and follow up on guest requests. Collaborate with restaurant management on special offers and ensure proper promotion. Maximize bookings and build a database of regular guests for future reference.
Industry Hospitality

Description

About the Company:

InterContinental Hotels Group (IHG), a global hospitality company, operates a diverse portfolio of over 6,000 hotels across nearly 100 countries. Founded in 2003 and headquartered in the UK, IHG's brands range from luxury to economy, including InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels. Known for delivering exceptional guest experiences, IHG emphasizes innovation, sustainability, and community engagement through its "True Hospitality for Good" initiative. With a focus on comfort, service, and strategic growth, IHG continues to be a leader in the global hospitality industry.

 

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn & Suites Dubai Science Park, is looking for a service oriented Food & Beverage Host/Hostess to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park has 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.

 

Job Summary:

Requirements:

  • Ideally, you have at least 1-2 years of similar or relative experience in a 4 or 5 star hotel.
  • Excellent English communication skills and well-versed in hotel systems.
  • Amenable for working rotating shifts.

 

Responsibilities:

  • Greet guests warmly, determine dining needs, and manage seating arrangements.
  • Monitor restaurant flow and seating chart for optimal dining experience.
  • Handle guest inquiries promptly and efficiently.
  • Perform opening and closing tasks as required.
  • Manage restaurant bookings via phone, email, and other channels, converting inquiries into reservations.
  • Maintain accurate booking records, update systems, and follow up on guest requests.
  • Collaborate with restaurant management on special offers and ensure proper promotion.
  • Maximize bookings and build a database of regular guests for future reference.

 

Required Skills:

  • Excellent English communication skills and well-versed in hotel systems.

Required Education: Bachelor's Degree

Work Hours: 8 Hours a Day

Experience in Months: 12

 

 

What we offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

 

 

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