At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. At Crowne Plaza we look for people who are dynamic and passionate! People who excel in their role and help our guests succeed too.

Crowne Plaza Dubai Marina is the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

Job Summary: We have an exciting opportunity for you as Executive Lounge- F&B Assistant to join our enthusiastic at Crowne Plaza Dubai Marina.

As Executive Lounge- F&B Assistant you are responsible to provide comforts to executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.

Requirements:

Ideally, you'll have a minimum of 1- 2 years’ experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task & meet deadlines and technical proficiency in related software preferable. Knowledge in Mandarin, Arabic, Russian and French language is a plus.

Responsibilities:

• Welcome executive guests, assist with inquiries, and address complaints efficiently.
• Handle accurate check-ins and check-outs.
• Support F&B service when needed.
• Ensure guest supplies and amenities are maintained to standards.
• Stay informed on hotel services, VIP requests, and special events.
• Provide local knowledge on attractions and landmarks.
• Maintain professionalism with a focus on guest service.
• Follow hotel security, fire, health, and safety regulations.
• Perform tasks as directed by the Executive Lounge Supervisor or Manager.
• Act in an environmentally conscious manner.

Required Skills:

Strong verbal and written communication skills along with being quality oriented with focus on details

Required Education: 

Work Hours: 8 Hours a Day

Experience in Months: 24

IHG is more than just a great place to stay; we are also one of UAE’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.