Restaurant Reservations Agent at Marriott Resort Palm Jumeirah Dubai
| Published | August 30, 2024 |
| Location | Dubai, United Arab Emirates |
| Category | Chefs / F&B / Housekeeping / Hospitality |
| Job Type | Full-time |
| Responsibilities | Assist other departments to ensure optimal guest service. Keep work areas clean throughout the day, following clean-as-you-go procedures. Stand, sit, or walk for extended periods, and read/verify various types of information. Use computers or point of sale systems to enter and locate work-related information. Communicate with colleagues via electronic devices and engage guests about their stay and local attractions. Adhere to all company safety, security, and uniform policies; report incidents and complete safety training. Maintain confidentiality, protect company assets, and provide professional communication. Welcome guests, anticipate their needs, assist those with disabilities, and express genuine appreciation. Build positive relationships with colleagues and support team goals. Move and handle objects up to 10 pounds and perform other duties as requested. |
| Industry | Hospitality |
Description
About the Company:
Marriott International, a leading global hospitality company, boasts a diverse portfolio of over 7,000 properties across 131 countries and territories. Founded in 1927 by J. Willard Marriott, the company has grown from a single root beer stand into a renowned hotel brand encompassing luxury, premium, and select-service categories. Marriott's brands include iconic names like The Ritz-Carlton, St. Regis, Sheraton, and Marriott Hotels. Known for its commitment to quality service, innovation, and sustainability, Marriott prioritizes guest satisfaction and community impact through initiatives like "Serve 360." With a focus on exceptional experiences and global expansion, Marriott remains a cornerstone of the hospitality industry.
Requirements:
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Responsibilities:
- Assist other departments to ensure optimal guest service.
- Keep work areas clean throughout the day, following clean-as-you-go procedures.
- Stand, sit, or walk for extended periods, and read/verify various types of information.
- Use computers or point of sale systems to enter and locate work-related information.
- Communicate with colleagues via electronic devices and engage guests about their stay and local attractions.
- Adhere to all company safety, security, and uniform policies; report incidents and complete safety training.
- Maintain confidentiality, protect company assets, and provide professional communication.
- Welcome guests, anticipate their needs, assist those with disabilities, and express genuine appreciation.
- Build positive relationships with colleagues and support team goals.
- Move and handle objects up to 10 pounds and perform other duties as requested.
Required Skills:
Required Education: High school diploma or G.E.D. equivalent.
Work Hours: 8 Hours a Day
Experience in Months: 12
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.