F&B Server – Zaytoun at Crowne Plaza® Hotel Dubai Festival City
| Published | August 21, 2024 |
| Location | Dubai, United Arab Emirates |
| Category | Chefs / F&B / Housekeeping / Hospitality |
| Job Type | Full-time |
| Responsibilities | Provides customer service in accordance to standard operating procedures Clears and sets up tables Anticipates guests needs by following service behaviour Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up Executes cash handling and banking procedures Establish and instruct staff in cash security procedures Assists in the maintenance of service equipment Monitor standards of guest facilities and services Control stock and monitor security procedures |
| Industry | Hospitality |
Description
About the Company:
InterContinental Hotels Group (IHG), a global hospitality company, operates a diverse portfolio of over 6,000 hotels across nearly 100 countries. Founded in 2003 and headquartered in the UK, IHG's brands range from luxury to economy, including InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels. Known for delivering exceptional guest experiences, IHG emphasizes innovation, sustainability, and community engagement through its "True Hospitality for Good" initiative. With a focus on comfort, service, and strategic growth, IHG continues to be a leader in the global hospitality industry.
Do you see yourself as a F&B Server for our All-Day Dining outlet Zaytoun at Crowne Plaza® Hotel Dubai Festival City?
There’s nothing complicated about dealing with business people.
They’re just people. Doing business.
By day, international marketing superhero. By night: fluffy bath robe and a box set.
Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
Job Summary:
Requirements:
- Great communication skills
- Ability to work in a team and in different functions
- Warm and inviting personality
- Ability to think calmly under pressure
- Willingness to learn open-mindedly
- Passion of food and curiosity
- Basic organisation skills in restaurant operation
Responsibilities:
- Provides customer service in accordance to standard operating procedures
- Clears and sets up tables
- Anticipates guests needs by following service behaviour
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- Executes cash handling and banking procedures
- Establish and instruct staff in cash security procedures
- Assists in the maintenance of service equipment
- Monitor standards of guest facilities and services
- Control stock and monitor security procedures
Required Skills:
- Great communication skills
- Basic organisation skills in restaurant operation
Required Education:
Work Hours: 8 Hours a Day
Experience in Months: