VIDUSHI MISHRA
- Result-driven professional with 5+ years of progressive experience at Amazon and Ienergizer, excelling in optimizing processes, enhancing productivity, and leading cross-functional teams.
- Expertise in Operations Management, Regulatory Compliance, and Quality Assurance, with a proven track record of developing and implementing Standard Operating Procedures (SOPs) and innovative solutions to meet safety and compliance standards.
- Strong leadership capabilities demonstrated in mentoring and training teams, enhancing their ability to handle complex safety, compliance issues, and investigations.
- Demonstrated excellence in problem-solving and decision-making, leading high-stakes product development escalations and safety investigations at Amazon.
- Skilled in data analysis and process optimization, with significant improvements in operational efficiency and productivity across international markets.
- Adaptable professional capable of transitioning between various operational functions and leading cross-functional teams to meet changing business needs and enhance organizational coherence.
- Achieved notable quality improvements and adherence to service level agreements through strategic leadership and implementation of best practices in investigation processes.
Holds a Spanish Language Certification (B2) from Instituto Cervantes and a Bachelor’s degree in Journalism & Mass Communication from Guru Gobind Singh Indraprastha University
| Last Resume Update | July 4, 2024 |
| Address | Delhi, India |
| mishraavidushii@gmail.com | |
| Phone Number | 09654978925 |
Experience
Operations Specialist
• Monitoring and reporting violations of rules, regulations, policies, and procedures, and recommending the initiation of investigative and corrective actions as necessary.
• Spearheading high-judgment decision-making processes for product development-related escalations and product safety investigations.
• Collaborating with internal business teams to design and implement innovative solutions that meet predefined safety and compliance requirements through advanced process and system enhancements.
• Streamlining operational processes to enhance efficiency and adherence to compliance standards across various product lines.
• Developing and implementing training programs to enhance team capability in handling complex safety and compliance issues.
• Innovating and integrating new technological solutions that reduce time-to-resolution for compliance escalations.
Education
Bachelor's in Journalism & Mass Communication