• Engaging and service-oriented professional with 10+ years of experience in overseeing various organizational functions along with sound knowledge of Administration Management, Business Development, HR Operations, Strategy Planning, Facilities Management, Team Leadership, and Customer Relationship Management
• Skillful at maintaining high standards for overseeing the day-to-day operations; comprehensive capability in administrative strategies, policies, rules, and regulations also fluent in procedure & policy development and implementation
• Adept at strategic planning and business development, with a keen focus on enhancing customer service and managing relationship dynamics. Good experience in overseeing facility operations, ensuring optimal utilization of resources and maintaining a high standard of workplace environment
• Exceptional skills in HR management, team building, and employee engagement. Capable of managing admissions and streamlining documentation processes. Hands-on experience with execution of successful marketing teams towards achieving targets while adhering to budget constraints
• Nimble in implementing innovative customer service strategies, leading to a notable improvement in client satisfaction ratings. Ability to manage a substantial budget, effectively balancing cost-saving with investment in growth areas
• Deft in streaming back-office operations, enhancing the efficiency of administrative processes and support services. Excellent communication and people skills, capable of building solid relationships with the management and staff, and known for extensive employee relation skills