susan molende

Professional Summary
Highly motivated with an outgoing personality and exceptional customer service skills. Seeking to take next career step with a team focused on consistently delivering high quality service while encouraging innovation.

Work Experience
Tyloz building and cleaning service
Glee Hospitality –Office Helper. November 2017- May 2019
Responsibilities:
• Greeting clients and visitors
• Keep and maintain the cleanliness of office/pantry
• Ensure the availability of all kitchen supplies at all times (i.e. soap, air freshener, tissue, coffee, tea, sugar).
• Prepare the drinks of the employees and guests
• Dispose of trash in a sanitary manner
• Follow all company safety and security procedures
• Report any maintenance issues or safety hazards
• Observe and report damage of company property

CAPITOL HOTEL DOUALA, CAMEROON July 2016 –August 2017
Commis Chef
Duties;
• Upheld company procedures and executed daily and weekly procedures, including temperature checks, and food labeling, dating, and storage.
• Assisted with acceptance and storage of deliveries; reconciled inventories received with purchase orders and reported damaged goods or discrepancies.
• Set up, prepared, and presented work areas and food dishes in accordance with culinary practices.
• Assisted chefs in food preparation and helped run assigned station.
• Reviewed and accurately reproduced recipes to produce standardized dishes and sustain quality benchmarks.
• Supervised other staff during shifts.
• Prepared all documentation including daily checklists.

Pullman Hotel, Douala Cameroon. January 2015 – April 2016
Waitress/ JuniorCommis
Duties;
• Adhered to all established food quality and sanitation standards.
• Avoided unwanted food waste by ensure apt check on control procedures.
• Ensured apt portions, chopping and storage of ingredients as needed for preparation of food items.
• Prepared ingredients with right weigh, measure and mix.
• Explains the preparation and cooking methods as well as ingredients of various menu items
• Takes orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen
• Serves food and beverages promptly

Skills :
• In-depth knowledge of management, and quality assessment
• Proficient in MS Office Suite ( MS presentation, MS word, and Excel )
• Excellent communication and interpersonal skills
• Superior leadership, management and motivational skills
• Strong eye for details
• knowledge in food safety and HACCP principles

ACADEMIC QUALIFICATION
• Diploma in occupational health and safety. NEBOSH
• Diploma in food microbiology
• Advanced level
• Ordinary level

Last Resume Update June 4, 2019
Address dubai, United Arab Emirates
E-mail [email protected]
Phone Number 0589420720

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